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NQF Level 4

Technical Support NQF L4

Build a foundational entry into the field of Computer Sciences and Information Technology with this comprehensive qualification.

Overview

The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology. It equips learners with the essential skills and knowledge required to provide technical support, troubleshoot hardware and software issues, and maintain computer systems in a professional environment.

This course covers a wide range of topics including computer hardware, networking, operating systems, and help-desk support, preparing graduates for entry-level positions in the IT industry.

Course Details

Course Name: Technical Support NQF L4

NQF Level: Level 4

Credits: 125 Credits

Duration: 12 months (1 year)

Modules

Fundamentals

  • Oral communication
  • Interpretation of Information
  • Occupational Learning
  • Communicative contexts
  • Shape and motion in 2- and 3-dimensional space
  • Monitoring of Financial Aspects

Core

  • Safety in a computer environment
  • Principles of computer networks
  • Problem solving strategies
  • Service levels
  • Testing of IT Systems
  • Information Systems Departments
  • Computer systems & Hardware
  • Computer Architecture concepts
  • Data Storage
  • Computer Technology
  • Problem Solving

Electives

  • Network Installation
  • Repairing of Computers
  • Computer Cabling
  • Installation of photocopier machines

Skills

End user computing and Help-desk support.

Possible Employment

  • Network technician
  • Web developer
  • Support technician

Pricing & Duration

Method A
Payment Option Amount Frequency Total
Registration R1,000 One-time R1,000
Full Payment R27,000 One-time R27,000
Installment Plan R2,250 Monthly × 12 months R27,000
Method A: Registration R1,000 + Full Payment R27,000 or 12 monthly installments of R2,250. Total course fee: R27,000 (excluding registration).
Method B
Payment Option Amount Frequency Total
Registration R1,000 One-time R1,000
Installment Plan R1,125 Monthly × 24 months R27,000
Method B: Registration R1,000 + 24 monthly installments of R1,125. Total: R28,000 (includes registration).
Course Duration: 12 months (1 year) | NQF Level: 4
50
Total Students
12 mo
Course Duration
125
Course Credits
12
Total Semesters
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