Overview
The Computer Technician career programme prepares learners for hands‑on work with computer hardware, software, and network systems. This is a practical, skills‑driven programme that focuses on real‑world installation, maintenance, and troubleshooting.
You will learn to diagnose and resolve technical issues, set up and configure computer systems, and provide effective support to end‑users. The curriculum combines theoretical knowledge with extensive practical application, ensuring you are job‑ready upon completion.
What You Will Learn
Throughout this programme, you will gain proficiency in:
- Hardware Installation & Maintenance: Assemble, upgrade, and repair desktop and laptop computers, servers, and peripherals.
- Software Installation & Configuration: Install and configure operating systems (Windows, Linux), drivers, and common business applications.
- Network Setup & Troubleshooting: Set up and maintain wired and wireless networks, including routers, switches, and firewalls.
- Diagnostic & Problem‑Solving Skills: Use systematic approaches to identify and resolve technical issues quickly and effectively.
- Customer Service & Communication: Provide professional technical support to end‑users, both remotely and on‑site.
- Security Fundamentals: Implement basic security measures to protect systems and data.
Course Modules
Hardware
Computer Assembly & Disassembly
Motherboards & Processors
Memory & Storage Devices
Peripherals & I/O
Software & Operating Systems
Windows Administration
Linux Basics
Application Installation
Driver Management
Networking
Network Cabling & Topologies
IP Addressing & Subnetting
Router & Switch Configuration
Wireless Networking
Troubleshooting & Support
Diagnostic Methodologies
Remote Support Tools
ITIL Foundations
Helpdesk Management
Professional Skills
Customer Service Excellence
Technical Documentation
ITIL Foundations
Problem‑Solving & Critical Thinking
Career Opportunities
- Computer Technician – Install, maintain, and repair computer hardware and software.
- IT Support Specialist – Provide technical support to end‑users and resolve day‑to‑day IT issues.
- Desktop Support Technician – Manage and maintain desktop systems in an enterprise environment.
- Field Service Technician – Travel to client sites to install and repair systems and networks.
- Helpdesk Analyst – Provide remote technical support and troubleshooting via phone, email, or chat.
- Network Support Technician – Assist with network installation, maintenance, and troubleshooting.
Salary Potential: Entry‑level technicians earn between R150,000 – R250,000 per annum in South Africa, with experienced technicians and support specialists earning R300,000+. The demand for skilled IT support staff remains consistently high.
Pricing & Duration
Duration: 9 months (full‑time) – flexible part‑time options available
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NQF Level: 4 (National Certificate) – contact us for details
Price on Request
Contact our admissions team for a personalised quote based on your study plan, payment options, and any applicable bursaries.
Request a Quote →
Flexible Payment Options: We offer standard, extended, and access equity plans. Speak to our financial advisors for more details.
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