Information Technology: Technical Support

R20,500.00

IT Technical Support

The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialization in various systems support fields.

Recommendation

Specialize after completing IT Technical Support I by doing IT Technical Support II or Cloud & Security Professional: Cisco as a 2nd year.
After completing IT Technical Support II, enrol for Cloud & Security Professional: Cisco as your 3rd year specialization.

Fulltime Day Classes – Mondays to Fridays Part Time studies – Evenings (Weekly) & Saturdays
1-3 year tertiary education programmes for school leavers. National qualifications & international certifications. Are you a working individual and do not have the time to study full time? This option is perfect for you!

 

Year 1 – IT Technical Support I Year 2 –IT Technical Support II Year 3 – Cloud & Security Proffesional : CISCO
MODULES MODULES MODULES
  •  Computer Architecture A
  •  Computer Architecture B
  • Network Architecture
  •  Client Operating Systems
  •  IT & Business Planning

NATIONAL QUALIFICATION

FET Certificate: IT Technical Support (SAQA ID 78964, NQF Level 4, 163 Credits)
Certificate issued by MICT SETA

INTERNATIONAL QUALIFICATION

  • 220-901 CompTIA A+ Hardware
  • 220-902 CompTIA A+ Software
  • 70-698 Installing and Configuring Windows 10
  • N10-006* CompTIA Network+

ENTRANCE REQUIREMENTS

 

  • National Senior Certificate (Grade 12), including an achievement rating of at least 3 (40-49%) in English home language or English first additional language
  • Application form & diagnostics assessment at the campus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Computer Architecture A
  • Network Architecture
  •  Client Operating Systems
  • Server Systems
  • Advanced Server Systems

 

NATIONAL QUALIFICATION

National Certificate: IT Systems Support (SAQA ID 48573, NQF Level 5, 147 Credits)
Certificate issued by MICT SETA

INTERNATIONAL QUALIFICATION

  • 70-698 Installing and Configuring Windows 10
  • 70-740 Installation, Storage and Compute with Windows Server 2016
  • 70-741 Networking with Windows Server 2016
  • 70-742 Identity with Windows Server 2016

ENTRANCE REQUIREMENTS

 

  • National Senior Certificate (Grade 12), including an achievement rating of at least 3 (40-49%) in English home language or English first additional language
  • Application form & diagnostics assessment at the campus

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  •  Project Management
  •  Core Networks A
  •  CCNA Cyber Security
  •  CCNA Cloud
  •  CCNA Voice
  •  Computer Structure

 

NATIONAL QUALIFICATION

National Certificate: IT Systems Support (SAQA ID 48573, NQF Level 5, 147 Credits)
Additional 10 credits of SAQA ID 50080 (not full qualification).

Certificate issued by MICT SETA

The national qualification is the same as IT Technical Support I & IT Solutions Administrator (MCSA). The benefit of doing this programme as a 2nd year, is the international certifications.

INTERNATIONAL QUALIFICATION

  • MTA 98-366* Network Fundamentals
  • 200 – 125** CCNA Routing and Switching
  • 210 – 451 CCNA Cloud
  • 640 – 461 CCNA Voice
  • CS0-001* Cyber Security

 

On completion of international exams:

CCNA: CISCO Certified Network Associate

 

*Optional (for student’s own account)

**(CCNA v3); also known as CCNAX

 

ENTRANCE REQUIREMENTS

 

  • FET Certificate: IT Technical Support (SAQA ID 78964, NQF Level 4, 163 Credits) or IT Solutions Administrator: MCSA – National Certificate: IT System Support (SAQA ID 48573, NQF Level 5, 147 Credits)

 

 

 

Duration – 3 years

Prices and payments

Registration fee: R 1, 500 (study material

provided after first deposit)

Full payment: R 20 500.00 P/A

Monthly instalments: R 1, 710.00

Career Path: IT Technician, IT Coordinator and IT support technician.

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